Everything above fills the top of the funnel. None of it touches what happens after the phone rings, and that’s where most of the money actually is. This is the work I’d want to do with you, and none of it is possible until the build is done.
01Pricing and job mixonce job costing is live you can see which work makes money and which doesn’t. You told me margins run 20–50% — somewhere in that spread is work worth more of your crews’ time and work worth less of it. Knowing which is which is the highest-leverage thing on this page, and it is hard to see before the build.
02Close ratea defined sales process is worth having: how fast you respond, what the estimate looks like, what happens on day three when they haven’t answered. Improving close rate is dramatically cheaper than buying more leads, and it compounds with every channel above it.
03The superintendent hirethe one you named yourself. Defining what the role actually owns, what it doesn’t, what to pay, where to find them, and how they get onboarded — onto a documented system rather than onto your shoulders.
04Cash flowdoubling revenue takes working capital, and this is where growing contractors get hurt. Deposit structure, draw schedules, and when subs get paid relative to when clients pay you. Growth that outruns cash is the most common way a good year turns into a bad one.
05The sub benchmore volume means more crews, and finding and vetting them is a genuine ceiling on how fast you can grow. Building that bench before you need it is the difference between saying yes to a job and saying “not until spring.”